Opening a MyLotto online account is easy - just follow the three steps below. There will be help along the way, and if you do get stuck contact the MyLotto Customer Support team for help. Once the steps outlined below are completed, you'll be able to purchase your lottery tickets online!
Registration > Account Activation > Setup Account
To complete the registration process online, you will need a valid New Zealand Visa or MasterCard and a New Zealand bank account in your name (to deposit your winnings to). If you don't have a valid New Zealand Visa or MasterCard, you will need to send in other forms of identification indicated.
Register using my Visa/MasterCard:
To complete registration online, simply fill out the application form online and provide your valid New Zealand Visa or MasterCard information in the verification step. This should take around 10 minutes to complete.
What if I don't have a valid NZ Visa or MasterCard?
If you don't have a valid New Zealand Visa or MasterCard, you will still need to fill in the registration form online. At the verification step, you will be required to send in copies of two documents from a range indicated as ID either by post or email to establish your account. Please ensure all documents are clearly labelled with the MyLotto account number provided (you will find this at the top of the application page you print out). Allow five working days from when we receive your application to process forms and establish your account. Please note you will still need a valid NZ bank account under your own surname to complete account setup. ID must be received within ten days of completing this application.
Can I use joint bank account?
Joint accounts are accepted. However the joint bank account can only be registered against one MyLotto account.
Once your account information has been verified, an activation email will be sent to the email address provided by you during registration. Be sure to provide a current email address that you check regularly.
The activation email is the only email we will ever send you containing a clickable link. Clicking on this link will activate your account. After clicking the link to activate your account you will need to login at mylotto.co.nz and finalise your account set up.
Please note we will never send you a link that requires you to enter any personal information (i.e. password, bank details or credit card details).
What if I didn't get the email?
First of all check in your spam, trash or junk folder in case the email has been blocked by a filter. If you can't find it in any of the folders, please login to MyLotto and request the email to be sent again.
You can add us to your safe sender or whitelist to stop our emails being directed to your spam, trash or junk folder.
You will need to spend a couple of minutes setting up your account before you can purchase tickets online. Have your bank account number handy! The bank account should be a valid New Zealand bank account in the surname you have registered. This is so we can pay prize winnings to you.
